I walked in heard a few talking in the back, I continue to look still not greeted. Then I hear a lady (employee) drop the F bomb stating my ##%# back is killing me. Very unprofessional. I just had to turn around and walk out. I hope they resolve this issue for future shoppers.
Pretty decent deals on good quality tools.Service was responsive and professional. Even when I asked the hard questions the sales guy wouldn't know instead of giving a random bs answer he'd say I'm not sure let me check. Then return with a satisfying answer.
Wow they have turned this store around! It looks brand new!
I would give this a negitive review if would allow it. I was in the store today 5-16-17.
I was in the store on 9.12.2017 and on 9.13.2017 and the young man that helped me was nice and polite, You could tell he was trying to do the best he could to get my tools exchanged for the experience that he had . The other guy named Ben was a smart ass that did not care if I got helped or not and was telling me in his uneducated opinion that some of the items was not eligible for return. The lady that was employed there needs to learn about the products that are being sold instead of trying to make up some smoke to blow up my behind, Really, I was surprised when she was explaining how something operated. Ben does need to learn some customer relationship skills are find another place to be Employed!
Awesome place , got great discounts on everything , just use the app to make purchase to see if you get big discount, points also make more discounts .
Sears Hometown Store is a US Hardware Store based in Cullman, Alabama. Sears Hometown Store is located at 1908 Marktplatz Center SW, Unit B, Cullman, AL 35055, USA.
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